work and IT @ 21 Dec 2010 01:14 pm by ayoi
No, this post title doesn’t has anything to do about me looking to add another “branch” OK? The one that I have is enough already. There’s no way I want to add another headache and even though I always listen to Mr. Salih Yaacob’s antics and his humorous quips in Sinar FM’s sinar pagi show on the radio every morning, I have to admit that I do not possess or intent to have the skills that he possessed (happily married with 3 wives that is).
This is more about the difficulty that I have to face. Currently I’ve been given the task to become the TECHNICAL team leader for our multimillion MSS project at one of the telecommunication companies in Malaysia. Why I emphasis on the technical thingy? Because it seems that currently the tasks that I’ve performed is beyond the technical aspects of the project haha.. Why? My friends, that will require one special post which I do not think will see the light of the day. I am not that stupid less clever you know..
Anyway, what I want to touch in this post is (I guess) the same thing that posted in many many entries in this blog; the human factor. On the non-human part, I think everything is within my control. Updating, configuring, installing, mounting servers and switches is not that difficult. There’s always mr google to provide useful/non-useful assistance. I bet that most of us and it doesn’t matter how many years that you’ve collected all the skills and knowledge in executing your tasks and jobs, you will look for mr google for some answers or references, at least once. No? You are lying (I guess I’d like to have Dr. Lightman’s skills in detecting liars from facial/body expressions. Don’t know what am I talking about? google “Lie To Me” ;P )
Human is totally different matter (of course). In my field at least here in Malaysia; to find a Security Analyst is similar like searching a man who REALLY understand his other half (Currently we dun have internet access and the twins smashed our laptop screen recently so wifey wont read this
). I didn’t say that there is none, but perhaps RARE
). It is not about lack of knowledge (there ARE many books or e-books about everything and there is google), skills (many many avenue to hone the skills, legally or illegal, underground or in the office, laptops/desktops-cheaper nowadays) but it is more about the ATTITUDE.
During Interview:
“Are you familiar with Linux or any UNIX variant type of Operating Systems?”
“Yes, I’ve used ubuntu for my desktop, redhat, centos, fedora and all the distros that you never heard of”
“Cool. Anyway, do you have any experience in networking? Designing, implementing or any other “ings” that you can think of?”
“Of course. I help setting up cybercafes, configuring the workstation, setting up the internet connection etc.”
“OK good. Familiar with any security devices and implementation like IDS, IPS, Firewalls, End point security etc?”
“Hell yeah. My final year project during my univ years was snort implementation as IDS / comparison between ipchains and iptables etc”
“OK”
On the job
“Bro, since I have a an important meeting can you please check whether the connection between our monitoring servers and our correlation engines? If the monitoring servers can’t retrieve the logs from the correlation engines, perhaps you should restart the service. But maybe you need to check the process list to make sure the service properly stopped and restarted. Also remember the ICMP is disabled in this network.”
“How can I do that?”
“Err remote login? Just use any SSH clients that you have”
“Err OK.. What kind of client?”
“I’m comfortable with Putty. But that’s me lah. I do not know about you?”
“Err OK. But there’s no reply when I tried to ping.. How to identify whether the monitoring servers can retrieve the logs or not?”
“Of course there’ll be no reply. Haven’t you listen what I’ve said just now? Use netstat and tcpdump then. Quite easy.”
“Net what? tcp what?”
“Never mind, I’ll call office telling them I have to miss that meeting…”
It seems that most of the young apprentice in my department using google for other things.. Sigh…
*The conversations above are purely fiction OK? It didn’t happen… …Exactly like that lah.. Hahaha


















